Terms and Conditions MDL97 – The Complete Platform User Guide

1 Definitions and Scope of Agreement

In this Terms and Conditions document, "mdl97", "we", "Platform" or "company" refers to the operator of the mdl97 online betting platform accessible through our official website. "User", "you", "member" or "player" refers to any individual who registers, accesses or uses any services provided by mdl97.

These Terms and Conditions cover all services offered by mdl97 including, but not limited to: sports betting, Live Casino, Slot Games, online bingo, e-sports betting, and all related support, payment, and account facilities. This document should be read together with Privacy Policy and Responsible Gaming Guide ours.

By creating an account at mdl97, you confirm that you have read, understood and agreed to be bound by all terms contained in this document. If you do not agree with any part of these terms, you are not permitted to use the mdl97 platform.

2 User Eligibility and Account

To register and use mdl97's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration. mdl97 takes the protection of minors seriously and reserves the right to request proof of age at any time.
• Not located in any geographical area where the use of mdl97's services is prohibited or restricted by local law.
• Have full legal capacity to enter into binding agreements and are not subject to any legal restrictions.
• Have never been banned or suspended from the mdl97 platform previously for any reason related to a terms violation.
• Register under your own name and not on behalf of any other individual or entity.

Mdl97 reserves the right to request identity verification at any stage and may suspend or terminate an account if the eligibility requirements above are not met or are found to be false.

3 Registration, Identity Verification (KYC), and Account Security

The mdl97 registration process is designed to be quick and straightforward, while ensuring the security of all members. During registration, you are required to provide accurate, truthful, and up-to-date information including your full name, date of birth, phone number, and active email address.

Mdl97 conducts an integrated Know Your Customer (KYC) process as part of our commitment to security and compliance. This KYC process may require you to submit:

• A valid copy of your Malaysian identity card (MyKad) or passport
• Proof of current address, such as a utility bill or recent bank statement (not older than 3 months)
• Selfie holding your identity document (if required by the security team)
• Proof of the payment method used for your first deposit

You are fully responsible for keeping your login credentials secure. mdl97 recommends enabling two-factor authentication (2FA) for an added layer of protection on your account. If you suspect your account has been compromised, contact our support team immediately via 24/7 live chat.

4 Deposits, Withdrawals and Payment Methods

Mdl97 supports a wide range of popular payment methods in Malaysia for the convenience of our members. All financial transactions are processed through a 256-bit SSL encryption system that ensures the security of your data at all times.

Accepted deposit methods: FPX, DuitNow, Touch 'n Go eWallet, GrabPay, local bank transfers, and major cryptocurrencies such as USDT and BTC.

Deposit conditions:

• The minimum deposit is RM10 for all local payment methods.
• All deposits must be made using a payment method registered under your own account name – third-party deposits are not accepted.
• Mdl97 does not charge any processing fees for deposits; however, third-party payment providers may impose their own fees.
• Deposits are typically credited to your account within 5 minutes or less.

Withdrawal conditions:

• The minimum withdrawal amount is RM30 per transaction.
• Mdl97 processes withdrawal requests within 15 to 30 minutes for local payment methods.
• First-time withdrawals and those exceeding a certain threshold require completed KYC verification.
• Mdl97 reserves the right to hold withdrawals for up to 5 business days for security review purposes if unusual account activity is detected.
• All withdrawals must use the same payment method as the deposit, or a method verified through the KYC process.

5 Bonuses, Promotions and Wagering Requirements

Mdl97 offers a wide range of bonuses and promotions designed to add value for our members. All bonuses are subject to wagering (rollover) requirements that must be met before any withdrawal can be made.

General bonus principles at mdl97:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms.
• Bonuses cannot be directly converted to cash – they must first meet the specified rollover requirements.
• Mdl97 reserves the right to void any bonuses obtained through unauthorised means, including the use of multiple accounts or system exploitation.
• The rollover requirement is calculated based on the bonus amount (or the deposit amount plus bonus, depending on the promotion type) and the rollover ratio stated in the promotion terms.
• Wagering on different games may contribute to rollover requirements at different rates – check the individual promotion terms for details.

Welcome bonus: New mdl97 members are eligible for a welcome bonus of up to RM1,888, subject to minimum deposit and rollover requirements as specified. This bonus may only be claimed once and cannot be combined with other promotions unless stated otherwise.

6 General Betting Rules

All betting activity on mdl97 is subject to fair and transparent gaming rules. mdl97 uses certified random number generators (RNG) for all casino and slot games to ensure game outcomes are truly random and cannot be manipulated.

• Confirmed bets cannot be cancelled unless there is a technical error acknowledged by mdl97.
• In the event of a technical disruption during a game, mdl97 will use server records to determine the valid outcome.
• Mdl97 reserves the right to void any bets placed during or as a result of odds errors, system malfunctions or deliberate manipulation.
• Players are responsible for understanding the rules of each game before placing a wager. mdl97 provides game guides accessible within the platform.
• Results issued by the mdl97 system are final unless there is conclusive evidence of a technical error.

7 Prohibited User Conduct

Mdl97 is committed to maintaining a fair and safe gaming environment for all members. The following activities are strictly prohibited and may result in immediate account termination and forfeiture of funds:

• Registering more than one account or using a false identity or another person's identity.
• Exploiting bugs, technical vulnerabilities, or system errors to gain an unfair advantage.
• Using automated software, bots, scripts, or any tools that manipulate the betting system.
• Engaging in any form of money laundering or suspicious financial transactions through the mdl97 platform.
• Colluding with other players to manipulate game outcomes.
• Abusing the bonus or promotion system in ways not intended by mdl97.
• Threatening, harassing, or behaving rudely towards mdl97 staff or other players.

8 Privacy and Data Protection

Mdl97 respects the privacy of every member and is committed to protecting your personal information in accordance with the highest security standards. Full details on how we collect, use and protect your data are contained in the Privacy Policy mdl97.

In summary, mdl97 only collects data necessary for platform operations, does not sell your personal information to third parties, and uses 256-bit SSL encryption for all data transmission between your browser and our servers.

9 mdl97 Liability Limits

Mdl97 is not liable for any indirect, consequential or punitive losses arising from the use of our platform, including financial losses resulting from betting outcomes, service disruptions or unauthorised access to your account due to your own negligence.

Mdl97 does not guarantee uninterrupted platform availability at all times. We strive to maintain 99.9% uptime, but scheduled or unscheduled maintenance may occur. mdl97 is not liable for any losses incurred during such interruptions.

10 Account Termination and Suspension

Mdl97 reserves the right to suspend, restrict or terminate any account at any time with or without prior notice in the event of a breach of these terms, suspected fraudulent activity, or for platform security reasons. Conversely, you also have the right to close your mdl97 account at any time by contacting our support team.

If an account is terminated due to a terms violation, mdl97 reserves the right to forfeit any remaining balance in the account, including bonus funds, promotional credits, and winnings obtained through means that violate these terms. Any real money balance (valid deposited funds) will be returned after deducting any amounts related to the violation, subject to the outcome of mdl97's internal investigation.

11 Amendments to Terms and Conditions

Mdl97 reserves the right to modify, add or amend any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on our official website. It is your responsibility to review these terms periodically to ensure you are always aware of the latest version.

Your continued use of the mdl97 platform after any amendment is published constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and stop using mdl97's services.

12 Applicable Law and Dispute Resolution

These Terms and Conditions are governed by the applicable laws of the jurisdiction in which mdl97 is registered. Any dispute arising from or relating to the use of the mdl97 platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, it may be referred to binding arbitration in accordance with mutually agreed arbitration rules. The arbitration decision is final and binding on both parties.

For any enquiries or complaints regarding these Terms and Conditions, please contact our support team, available to assist you 24 hours a day, 7 days a week via live chat within the platform or through our official email at [email protected].