Data Protection

Privacy Policy MDL97 – Our Commitment to Your Data

Your privacy is our priority. mdl97 operates with full transparency in how we manage each member's personal information, in accordance with international data protection standards.

Updated: 1 January 2026  |  Version 2.5
MDL97's Privacy Commitment
256-bit SSL encryption for all data
Your data is not sold to third parties
Right to access, rectify and delete data
24/7 round-the-clock security monitoring
Compliance with data protection laws

MDL97 values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we collect, use, store, and protect your personal information when you use the MDL97 website, mobile app, and all associated services. Please take a moment to read this document carefully, as it is important for understanding your rights and responsibilities as an MDL97 user.

Personal Information We Collect

MDL97 collects your personal information only when it is necessary to provide quality, secure services in compliance with applicable laws. We do not collect any data beyond what is required for platform operations.

A. Information you provide directly

  • Registration information: Full name, date of birth, identification number (MyKad) or passport, email address, mobile number, and encrypted password.
  • Profile information: Preferred username, language preferences, preferred currency, and other account settings you configure yourself.
  • KYC documents: Copies of identification cards, passports, utility bills, bank statements, and other documents required for identity verification.
  • Payment information: Bank account number, e-wallet details (Touch 'n Go, GrabPay), card information, and addresses associated with your payment methods.
  • Communications: Any messages, complaints, feedback, or correspondence you send to the mdl97 support team.

B. Information collected automatically

  • Technical data: IP address, device type, operating system, browser type and version used.
  • Usage data: Pages visited, time spent, in-platform actions, betting history, deposit and withdrawal records.
  • Location data: General location information based on IP address to ensure geographic compliance and fraud prevention.
  • Cookie data: Session cookies, preference cookies and unique identifiers stored on your device to enhance the user experience.

MDL97 does not store full credit or debit card numbers. All card payment processing is handled by accredited payment providers that comply with PCI DSS standards.

How We Use Your Information

Every piece of data we collect has a clear and legitimate purpose. mdl97 uses your information for the following purposes:

Purpose of Use Data Type Legal Basis
Identity verification & KYC ID document, personal information Legal obligation
Deposit & withdrawal processing Payment information Contract fulfillment
Account management & support Registration information Contract fulfillment
Fraud prevention & security Technical data, usage data Legitimate interest
Regulatory compliance & reporting Transaction records, identity Legal obligation
Marketing & promotions (with consent) Email, phone number Your consent
Platform improvement & analytics Usage data, cookies Legitimate interest

MDL97 will not use your data for any purposes not listed above without obtaining your consent first. If you have previously consented to receive marketing communications, you may withdraw that consent at any time through your account settings.

Information Sharing and Disclosure

MDL97 does not sell, rent, or trade your personal information to any third party for commercial purposes. We only share your data in the following limited situations:

Trusted Service Providers

MDL97 works with carefully selected third-party service providers to support our platform operations, including payment processors, cloud computing providers, analytics companies, and communication platforms. All providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with MDL97's instructions.

Legal and Regulatory Requirements

MDL97 may be required to disclose your information to relevant authorities when mandated by law, court order, or regulatory directive. This includes disclosures related to anti-money laundering (AML), terrorism financing prevention, and financial fraud investigations.

Protection of MDL97's Interests

In situations where MDL97 needs to enforce our Terms and Conditions, protect the rights or property of MDL97, or prevent loss to third parties, certain information may need to be shared with relevant parties such as law firms or investigation agencies.

Cross-Border Data Transfers: If your data needs to be transferred across borders for processing purposes, mdl97 ensures that equivalent or higher levels of protection are applied, in compliance with applicable data protection laws.

Data Storage and Security Measures

MDL97 makes serious investments in security infrastructure to ensure your personal data is always protected against unauthorized access, loss, or leaks.

Technical Security Measures

  • Data encryption in transit using TLS 1.3 and 256-bit SSL certificates for all communications between your device and MDL97 servers.
  • Data encryption at rest — sensitive information such as passwords and identity documents is stored in encrypted format using AES-256 algorithm.
  • Role-based access control (RBAC) ensures that only authorised staff can access user data relevant to their responsibilities.
  • Continuous 24/7 security system monitoring with advanced intrusion detection systems (IDS).
  • Regular security audits conducted by independent security experts to identify and patch any vulnerabilities.

Data Retention Period

MDL97 retains your personal data for the period necessary to fulfill the purposes stated in this Privacy Policy. Generally:

  • Active account data is retained for the duration your account is active plus 5 years after account closure.
  • Financial transaction records are retained for a minimum of 7 years in accordance with financial regulatory requirements.
  • Security and access logs are retained for 2 years for investigation and audit purposes.
  • Customer support communications are retained for 3 years after case resolution.

Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be identified.

Cookies, Tracking and Similar Technologies

MDL97 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with our services, and maintain the security of your login session.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication, session security and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helps us understand how users interact with the platform for continuous improvement. Data collected is aggregated and non-personally identifiable.
  • Functional Cookies: Saves your preferences such as game display, sound settings, and language selection for a more personalized experience.
  • Marketing Cookies: Used only with your consent to display relevant content and offers. You can manage these cookie preferences through your account settings.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality and user experience of the MDL97 platform.

Your Privacy Rights as an MDL97 User

MDL97 respects and upholds the privacy rights of every member. You have the following rights regarding the personal data we hold:

Right of Access

You have the right to know what personal data we hold about you and to obtain a copy of it at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete information in our records.

Right to Erasure

You may request the deletion of your personal data, subject to our legal requirements and regulatory obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without any impact on your account.

Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another provider if desired.

Right to Restriction of Processing

You may request that we restrict the processing of your data in certain situations while an issue is being investigated.

To exercise any of the rights above, please contact the mdl97 privacy team at [email protected]. We will respond to your request within 30 business days. Identity verification may be required before we process your request.

Child Data Protection

MDL97 is strictly restricted to users aged 18 and above. We do not intentionally collect, process, or store any personal information from individuals under the age of 18.

If we find that personal information has been collected from underage users without valid knowledge or consent, we will immediately take steps to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered at mdl97 should contact us immediately at [email protected].

MDL97 applies an age verification process during registration and KYC to prevent access by underage users. Reports of platform use by minors will be acted upon immediately.

Changes to This Privacy Policy

MDL97 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any material amendments will be communicated to you via a prominent notice on our platform or by email at least 14 days before the changes take effect.

The "Updated" date at the top of this document reflects the date of the last amendment made. Your continued use of the mdl97 platform after changes take effect will be considered as your acceptance of the revised policy.

Contact the MDL97 Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mdl97 handles your personal data, please contact us through the following channels:

  • Email: [email protected] (response time within 24 hours)
  • Live Chat: Available on the mdl97 platform, 24 hours a day, 7 days a week
  • FAQ: Visit FAQ page for answers to frequently asked questions

MDL97 is committed to addressing every privacy inquiry seriously and within a reasonable timeframe. We value your trust and will always strive to resolve any issues in a satisfactory manner.

Data Protection That Comprehensive

MDL97 invests in the best technologies and processes to ensure your privacy is protected at every stage of platform use.

Bank-Grade Encryption

All data transmitted between your device and the mdl97 platform is protected with SSL 256-bit encryption — the same technology used by leading banking institutions in Malaysia.

Two-Factor Authentication

MDL97 provides two-factor authentication (2FA) for an additional layer of security on your account. Enable 2FA in your account settings for stronger protection.

Regular Security Audits

The mdl97 platform undergoes regular independent security audits by third-party experts to ensure our systems consistently meet the latest international security standards.

Data Not Sold

MDL97 has never and will never sell, rent, or trade your personal information to third parties for marketing or commercial purposes without your consent.

Controlled Data Retention

MDL97 only retains your data for as long as necessary for the original purpose of collection and as required by law. Data that is no longer needed is securely deleted.

Data Breach Notification

In the event of any security breach involving your data, mdl97 will notify you and the relevant authorities within the timeframe required by law.

Play with Secure and Confident at mdl97

Your personal data is fully protected at MDL97. Register your account today and enjoy a safe, fair and exciting wagering experience alongside more than 200,000 active members.

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